Family and separation
Parenting schedules, holidays, how decisions about the children get made, and other questions that come up when a family is changing. The focus stays on what works for the children.
A supportive place to talk something through.
Clearwater ADR offers video mediation for people in Ontario. It is for disputes at home, at work, in a small business, or between neighbours. The first consultation is free, and you can join from wherever you are.
A calm, orderly conversation
Mediation is a meeting where a supportive guide helps you talk. We do not decide who is right, and we do not speak for either side. Going to court can be slow, and legal fees add up. Mediation is often quicker and less costly, it keeps the decisions in your hands, and every session happens online, so no one has to travel.
Over 80% of mediations result in mutually-beneficial agreements.
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Supportive
We help each person say what matters to them and feel heard. We do not take a side, give legal advice, or act for either person. Our role is to keep the conversation calm and fair and to give each of you time to speak.
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Private
Court files are generally open to the public. Mediation is not. Before a session, everyone signs an agreement to mediate, and what you discuss is treated as confidential under it. The law sets some limits, and those are explained before you begin.
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Your decision
No one imposes an outcome. You name the questions that need attention, and you shape the answers together. If you reach an understanding, you can write it down. If you do not, nothing is imposed on you.
Matters people bring
Mediation works best when everyone comes to it ready to listen and keep an open mind. If your situation does not match a card, you can still write. We will tell you if we are not the right fit.
Workplace
Tension between colleagues, or between an employee and an employer, when both sides are willing to talk.
Small business
Disagreements between partners or co-owners, or between a business and a customer.
Neighbours and community
Noise, boundaries, shared spaces, and other disputes between people who still live near each other.
Conflict resolution policies for organizations
Disputes cost less when everyone knows the process before one starts. We help companies and other organizations set up mediation and negotiation policies: when to raise a concern, how it moves from an informal conversation to mediation, who takes part, and how confidentiality is handled.
We can draft a new policy or review the one you have, working with your HR team. Your own legal counsel should review the final version.
How it works
Four phases, from a free consultation to a closing session. No one can make you accept an agreement.
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Free consultation
Tell us a little about the situation and we will set up a free consultation. We explain how mediation works, answer your questions, and help you decide whether it fits. There is no cost and no obligation.
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Pre-mediation session
Before anyone meets together, each person meets with the mediator alone. You can say what concerns you and where you feel stuck. We check that mediation is safe and suitable, and we prepare you for the joint meeting: how it will run, which questions to start with, and what to gather beforehand.
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Mediation Session(s)
You meet together by video. Each person has time to speak. We keep the conversation respectful and on the questions you came to settle, and you can step aside privately with the mediator if you need a break. Some matters settle in one meeting. Others need another.
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Closing mediation session
When the discussions are finished, we meet to go over what you decided and what happens next. If you have reached an understanding, we can help you write it down. Each person may have their own lawyer review it before anyone signs. If you have not reached agreement, nothing is imposed.
The mediation session is close to sitting in the same room, without the travel. You can see each other and you speak one at a time. All you need is a private space, a steady connection, and a device with a camera and microphone. By then you will already have had your free consultation and your pre-mediation session, so you will know how the meeting will run before you join it.
Common questions
Still have questions? Feel free to submit our contact form, email us, or bring up any concerns during your free consultation. We're happy to help.
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What happens in the free consultation?
We listen to what is going on, explain how mediation works, and answer your questions. Together we decide whether mediation suits your situation. It costs nothing, and you are not committing to anything.
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What if we barely speak right now?
Many people come to mediation when talking has become hard. The mediator keeps things calm and gives each person room to be heard. Mediation is not right for everyone, and the pre-mediation session is where we check that it is safe for you.
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What if the other person is not ready?
You can still book a consultation on your own. Mediation works best when everyone is willing to take part, so we can talk about how to raise the idea with them.
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How long does it take?
It depends on how many questions you need to settle and how complicated they are. Some matters wrap up in one mediation session, and others need another. After the pre-mediation session, we can give you a better sense of what to expect.
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What if we cannot agree on everything?
That is all right. You can settle the parts you agree on and set the rest aside. For anything left open, you can get legal advice or try again later.
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Is what we agree to binding?
Mediation itself does not bind anyone. If you reach an understanding, it can be put in writing. Whether a signed agreement is legally binding depends on the kind of matter and how it is completed, so each person should get independent legal advice before signing.
Portrait of Anna Grigorovich is not available.
About us
I'm Anna Grigorovich, founder of Clearwater ADR. With advanced alternative dispute resolution training through the Stitt Feld Handy Group, I'm passionate about helping people navigate conflict through thoughtful conversation, mutual understanding, and practical problem-solving. My goal is to create a supportive environment where individuals, families, and organizations feel heard and can explore a constructive path forward.
Clearwater ADR is built on the belief that difficult conversations can lead to meaningful progress. My role is to facilitate fair, balanced discussions while leaving decisions in the hands of those involved. I don't provide legal advice, so participants are encouraged to consult their own lawyer whenever they need guidance about their rights or options.
Before You Book
Mediation offers an opportunity to have a constructive conversation, explore different perspectives, and work toward a resolution. While some circumstances may require parties to attempt mediation, reaching an agreement is always a separate matter.
Your decisions remain your own. You are encouraged to seek independent legal advice if you have questions about your rights, responsibilities, or any proposed agreement.
Privacy and confidentiality matter. Mediation is conducted under a signed agreement to mediate. Certain legal exceptions to confidentiality may apply, and these will be explained before your session begins.
Book a free consultation
You deserve a calm, respectful way to move forward. Tell us a little about the situation and how to reach you, and we will reply to set up your free consultation. You do not need a finished summary.
If someone is in immediate danger, call 911. This form is not for emergencies.
Or write directly to annagrigorovichh@gmail.com.
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